Gift Card User Guide

Step 1: Customers search for Gift Card on the search bar

Step 2: Customers choose the desired Gift Card denomination and add it to cart

Step 3: Make Gift Card payment

Step 4: Apply discount code (if any)

Step 5: Confirm payment

2. Use Gift Card

After successfully purchasing and paying for a Gift Card, the system will send an email containing the Gift Card code for the customer to use. The email is in the following format.

Customers can also check their purchased Gift Cards by accessing the My Account / Gift Cards screen.

How to use Gift Card

Step 1: Copy the code of the unused Gift Card and paste it into the “Add store Credit” section.

Step 2: Check your Gift Card balance and Credit balance. After clicking “Confirm”, the Gift Card balance will be converted into Credit points. The Gift Card balance will now return to 0, and the Credit balance will increase to the exact balance in the Gift Card.

*** Note:

  • For customers who purchase a Gift Card for the first time , from the time the customer converts the Gift Card balance into Credit points for the first time, the system will automatically generate a "Loyalty Card Code".
  • Customers can use this code to use Credit points when making purchases.
  • Each customer will have a unique and non-duplicated “Loyalty Card Code”. Please keep the “Loyalty Card Code” confidential and do not share it with anyone.

Using Credit Points

Customers can use Credit points instead of cash to purchase goods at SKM system, the process is as follows:

Step 1: At the “Check out” screen, the customer enters his “Loyalty Card Code”

Step 2: Check your order again after deducting Credit points

Note: The system will prioritize using up all Credit points if you decide to use Credit points to pay for your order.

Step 3: Check the remaining Credit points after making a purchase with Credit points by accessing the My account / Gift card screen